As an independent telecommunications CSR call center specialist, I contract with different clients to handle their inbound lead generation communications.

For example: In my area of Ohio we get things in our mailboxes for Val-Pak It comes inside a blue-colored envelope. It is a blue envelope filled with a whole bunch of information (this information junkie loves this envelope!) from different companies who are trying to inexpensively adverstise their services and products. Most of them, yet not all of them have a telephone number or a website to go for more information, but do not have the big bucks to do this same type of thing in house. Those businesses want you to call them for further information.

So, you’re asking yourself, what does that have to do with an OASIS (Offsite Administratiive Secretarial Innovative Support)? Everything. Who handles your lead generation calls? Does it take a lot of time and energy from things on your to-do list?

Well, this oasis does the same thing, but on a much smaller scale. This oasis covers special project times when there needs to be a person monitoring the telephone number or group eMail box as people see to receive more information about a product, service, or maybe a special event.